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Order not received / missing order: Please check your email as we will have sent you a tracking link, the email may have gone into spam this link will give you the current delivery status. If you still have a question please contact us

Shipping UK

We ship daily Monday to Friday (excluding Bank Holidays), shipping cut off time 1.30pm order placed after this time will be shipped the next shipping day.

Option 1: 1st Class with proof of delivery this is the RM24 Service (expected 1-3 workings days) £4.95, delivery normally 1-3 working days from posting, we give paid shipping priority and endeavour to ship orders which are made before 1.30pm the same day, all orders will be shipped within 24hrs of processing (excluding bank holidays and weekends). PLEASE NOTE DURING COVID RESTRICTIONS YOU WILL NOT SIGN FOR YOUR PARCEL

Option 2: Free Shipping: Orders over £20 are applicable for free postage, these orders will be shipped within 48hrs of processing (excluding bank holidays and weekends).

Both services are not a fully tracked service the tracking shows if the item has been delivered or a delivery has been attempted.

Option 3: NO SIGNATURE REQUIRED TRACKED £5.05 please note if you chose this tracking will show as delivered only, expected delivery 1-3 working days, once tracking shows as delivered we cannot be held responsible for packages after this point as they are not signed for.

Option 4: Next Day Delivery £8.55 orders must be place before 1.30 or it will be shipped the following day (please note we do not ship on a Saturday or Sunday).  If ordered on a Friday this does not guarantee a Saturday delivery. this is a fully tracked service. IMPORTANT: Next day delivery does not include delivery on Bank Holidays or Weekends

You will be auto emailed with a Royal Mail reference number where you’ll be able to check on your parcels delivery status on the Royal Mail website. Please note these emails sometimes go into junk / spam mail if the email goes there please mark as not junk.

IMPORTANT Please check the tracking after a few days of posting if you have not received your order as Royal Mail don’t always leave a while you were out card, orders returned to us and re-posted will be subject to a £4.95 re-shipping fee. If you opt for a refund instead of re-shipping you will be charged a restocking and refund processing fee of £3.00.

Shipping Outside UK- Shipping is calculated at checkout – Please note due to a Royal Mail system cyber attack all international mail (except EU) will experience delays, please allow 14 working days before raising a query if tracking is not showing ay updates.

* We can not guarantee delivery times as we have no control over the postal companies involved.

EU Countries Courier option is available, price will be calculated at checkout.

IMPORTANT: PLEASE NOTE IF YOU ARE HAVING YOUR ORDER SENT TO A HOTEL OR A BUILDING WITH A CONCIERGE / LOBBY / RECEPTION SERVICE WE CANNOT BE HELD RESPONSIBLE FOR THE DELIVERY ONCE IT IS HANDED OVER.

Returns Policy

You may return most new, unopened items within 10 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 14 working days of giving your package to the return us, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

 

Terms

All prices are in GBP (Sterling).

Terms & Conditions Liability and Waiver Disclaimer – You the buyer confirm that ordering from this website you have read and agreed to the following Terms & Conditions.

To order any of our products you must be 18 years of age and it is forbidden for anybody to order for anyone who is under 18 years old.
We reserve the right to refuse a sale if we believe it is being ordered for use in any illegal manner.
IMPORTANT Website content:
Articles, information and videos provided on website is used as a comprehensive guide to melanotan and or Frag 171-196 and are strictly for INFORMATION ONLY, they should not be read or taken as a guide on how to use any product purchased on this site (melanotan and or frag 171-196 to aid tanning or  weight loss). Products are sold for RESEARCH PURPOSES ONLY AND NOT TO BE USED FOR TANNING OR SLIMMING PURPOSES. If the buyer uses for these purposes the Seller can not be held liable in any form.

Use of Products:

Supplier is US, Buyer is YOU. Suppliers products are intended for research purposes and are not to be used for any other purposes, including but not limited to, in vitro diagnostic purposes, in foods, drugs, medical devices, or cosmetics for humans or animals or for commercial purposes. Buyer acknowledges that the products have not been tested by supplier for safety and efficacy in food, drug, and medical device, cosmetic, commercial or any other use. Buyer expressly represents and warrants to supplier that Buyer will properly test, use, manufacture and market any products purchased from supplier and/or materials produced with products purchased from supplier in accordance with the practices of reasonable person who is an expert in the field and in strict compliance with all applicable laws and regulations, now and hereinafter enacted. Buyer further warrants to supplier that any material produced with products from supplier shall not be adulterated or misbranded within the meaning of the Federal Food, Drug and Cosmetic Act and shall not be materials which may not, under Sections 404, 505, or 512 of the Act, be introduced into interstate commerce. Or any other applicable law or act in the buyers country.
Buyer realises that, since supplier products are, unless otherwise stated, strictly intended for research purposes, they may not be on the Toxic Substances Control Act (TSCA) inventory. Buyer assumes responsibility to assure that the products purchased from supplier are approved for use under TSCA, if applicable or any other applicable law or act in the buyers country.
Buyer has the responsibility to verify the product properties and to conduct any further research necessary to learn the the proper handling involved in using products purchased from supplier. Buyer also has the duty to warn Buyer’s customers and any auxiliary personnel (such as freight handlers, etc.) of any risks involved in using or handling the products. No products purchased from supplier shall be considered to be foods, drugs, medical devices or cosmetics.
Melanotan  on our website is sold for research and laboratory use. The products and its ingredients should not be used in form of cosmetic, food additive, chemical, drugs, or other applications not classified in this document. The company holds its right to cancel any purchase done if there is any proof or the company sees that you are buying melanotan  for use other than for research purposes. Buying these products also means that the buyer acknowledges the hazards along with the use of these products.
All customers are ASSUMED to be legal researchers or licensed researchers. IF you or your affiliates are NOT then WE ARE NOT AWARE OF THIS.

The materials for sale are intended for laboratory and research use only, unless otherwise stated on product labels. They are NOT for use as food additives, drugs, cosmetic, household chemicals, or other inappropriate applications. YOU MUST BE A MINIMUM OF 18 YEARS OF AGE. The listing of a material on this website does not constitute a license to, or a recommendation for its use in infringement of any patent. All of the products will be handled only by qualified and trained individuals. In purchasing these products, the customer acknowledges that there are hazards associated with their use. Customer represents and warrants to us that from customer’s own independent review and study they are fully aware and knowledgeable about (I) the health and safety aspects associated with the handling of the products purchased; (II) industrial hygiene controls necessary to protect its workers from such health and safety aspects; (III) the need to adequately warn of health and safety aspects associated with products; and (IV) government regulations regarding the use of and exposure to such products. We reserve the right to limit sales of products or not to sell products to unqualified customers.
IMPORTANT:
IN NO EVENT SHALL SURETAN or any of it’s affiliates BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER PURCHASER’S CLAIM IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. IN CONSIDERATION OF THE SALE OF PRODUCT TO PURCHASER, WHICH SALES WE WOULD NOT OTHERWISE MAKE, PURCHASER AGREES TO INDEMNIFY AND HOLD US HARMLESS FROM ALL CLAIMS, EXPENSES, LOSSES AND LIABILITY OF ANY NATURE WHATSOEVER ARISING OUT OF PURCHASER’S HANDLING AND/OR USE OF PRODUCT, WHETHER USED ALONE OR IN COMBINATION WITH ANY OTHER SUBSTANCE.
ALL products and services offered are for RESEARCH purposes ONLY. The buyer agrees 
Under NO circumstances shall/should ANY of these materials be used for human consumption.  www.suretan.net takes no responsibility for harm caused with of melanotan if used for purposes other than research and laboratory use.
As represented and warranted by the Buyer, the following exemplifies that the buyer has full knowledge and awareness of:
· Government rules on exposure and use of mall products
· Local customs law of importing of all products

 

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